ZEEX AUTO BUYER PROTECTION

A Safer, More Transparent Way to Source Vehicles from China

ZEEX AUTO combines transaction protection, vehicle preparation and transparent pricing in one structured procurement service — from seller payment to FCA delivery at Guangzhou Nansha Port.

Transaction Protection Transport & Handling Support Transparent FCA Pricing

Core Protection

Protection throughout the procurement process

International vehicle procurement involves supplier, payment, handling and transportation risks. ZEEX AUTO provides a structured process designed to reduce those risks.

01

Seller Fraud Compensation

If ZEEX AUTO pays a verified seller but cannot obtain the vehicle because of confirmed seller fraud, false inventory or material misrepresentation, we will cover the verified eligible loss in accordance with the applicable service agreement.

02

Vehicle Damage Protection

If accidental vehicle damage occurs during transportation or handling managed by ZEEX AUTO, we will coordinate the appropriate repair, insurance claim or compensation based on the verified damage and the applicable service terms.

Protection notice: Protection applies to eligible transactions, vehicles and logistics formally managed by ZEEX AUTO. Supporting documents, payment records, inspection records, photos, videos and other evidence may be required. Final coverage is subject to the signed quotation, service agreement and applicable insurance terms.

Complimentary Services

Additional vehicle preparation, included at no extra service charge

Before the vehicle is prepared for export, ZEEX AUTO takes care of essential presentation and minor preparation work, helping ensure that your vehicle is clean, documented and ready for delivery.

Five complimentary services are included

Provided during the ZEEX-managed vehicle preparation process.

Included by ZEEX
01

Deep Car Cleaning

The vehicle receives a thorough interior and exterior cleaning before final photography and export preparation.

02

Parking Fee Coverage

Necessary parking costs incurred during ZEEX-managed inspection, preparation and export coordination are covered.

03

EV Charging Fee Coverage

For electric and plug-in hybrid vehicles, necessary charging during ZEEX-managed handling and preparation is included.

04

Minor Repairs

Small, practical fixes can be completed before export to improve the vehicle’s readiness and reduce avoidable inconvenience after delivery.

Tyre patching Bulb replacement Minor adjustments Small practical fixes

Prepared and documented before export

Complimentary services apply to vehicles purchased and processed through ZEEX AUTO. Minor repairs refer to small, low-cost fixes approved by ZEEX AUTO and do not include major mechanical, electrical, bodywork or accident repairs.

ZEEX Preparation Standard

Transparent Service Pricing

Vehicle Purchase Service Fee Schedule

ZEEX AUTO uses a progressive fee structure. Each percentage applies only to the portion of the vehicle price that falls within the corresponding price tier.

ZEEX Service Fee Calculation

All vehicle prices and service fees shown below are in Chinese Renminbi.

Vehicle Purchase Price Service Fee Calculation
Up to RMB 100,000 Including RMB 100,000 Fixed service fee of RMB 10,000
Over RMB 100,000 and up to RMB 200,000 Progressive second tier RMB 10,000 + 8% of the amount exceeding RMB 100,000
Over RMB 200,000 and up to RMB 500,000 Progressive third tier RMB 18,000 + 7% of the amount exceeding RMB 200,000
Over RMB 500,000 Progressive fourth tier RMB 39,000 + 6% of the amount exceeding RMB 500,000
How progressive pricing works: the lower percentage does not replace the fees calculated in earlier tiers. It applies only to the vehicle price exceeding the threshold for that tier.

Interactive calculator

Estimate your ZEEX service fee

Enter the agreed vehicle purchase price to see the applicable tier and estimated service fee.

RMB
Applicable fee tier Over RMB 100,000 and up to RMB 200,000
Base service fee RMB 10,000
Amount above tier threshold RMB 100,000
Progressive percentage charge RMB 8,000
Applied rate 8%
Estimated ZEEX service fee RMB 18,000 RMB 10,000 + 8% × RMB 100,000
Vehicle price + ZEEX service fee RMB 218,000

Service Fee Examples

Calculated according to the progressive fee schedule above.

Vehicle: RMB 80,000 RMB 10,000 Fixed fee
Vehicle: RMB 150,000 RMB 14,000 10,000 + 8% × 50,000
Vehicle: RMB 300,000 RMB 25,000 18,000 + 7% × 100,000
Vehicle: RMB 500,000 RMB 39,000 Third-tier maximum
Vehicle: RMB 600,000 RMB 45,000 39,000 + 6% × 100,000
Important: the service fee shown here does not include the vehicle purchase price, bank handling charges, export handling fee, domestic logistics, international freight, marine insurance, destination charges, customs duties or local taxes. These items are explained separately in the FCA Guangzhou Nansha Port cost section.

Long-Term Partner Program

Dedicated support for high-volume vehicle buyers

For qualified long-term customers, vehicle dealers, fleet buyers and import partners, ZEEX AUTO can provide a customized cooperation plan with dedicated account support, optimized workflows and preferential service fee rates.

Partnership terms are evaluated individually according to expected purchase volume, cooperation model and required service scope.

Dedicated 1-on-1 Account Partner

Qualified strategic customers may receive a dedicated account coordinator who focuses on their vehicle sourcing, order follow-up, communication and delivery requirements.

Customized Procurement Workflow

We can build a tailored sourcing, approval, inspection, documentation and reporting process around your company’s purchasing standards.

Preferential Service Fee Rates

Eligible long-term and high-volume customers may receive lower service fee rates based on purchase volume, cooperation history, vehicle category and the agreed service scope.

Factor 01 Purchase Volume

Expected monthly, quarterly or annual vehicle procurement volume.

Factor 02 Cooperation History

Transaction frequency, payment record and long-term cooperation.

Factor 03 Vehicle Category

Vehicle value, sourcing difficulty, condition and procurement type.

Factor 04 Service Scope

Inspection, logistics, reporting, preparation and export needs.

Commercial terms notice: preferential service fees and dedicated staffing are not automatically included in the standard service package. Eligibility, staffing arrangements, service levels and final pricing are subject to evaluation and written confirmation in the applicable quotation or cooperation agreement.

Complete Cost Transparency

FCA Guangzhou Nansha Port Cost Structure

The vehicle purchase price is only one part of the total cost. ZEEX AUTO provides a clear breakdown of the charges required to purchase, prepare and deliver the vehicle to Guangzhou Nansha Port.

Cost 01 Vehicle Purchase Price

The agreed purchase price paid to the vehicle seller.

Cost 02 ZEEX Service Fee

Calculated according to the progressive fee schedule.

Cost 03 Bank Handling Fee

Calculated at 0.5% of the vehicle purchase price.

Cost 04 Export Handling

Fixed at RMB 3,000 for each vehicle.

Cost 05 Domestic Logistics

Charged at actual cost; free for vehicles already in Guangzhou.

What Makes Up the FCA Cost?

Each charge is confirmed before the vehicle is prepared for international shipment.

Vehicle Purchase Price

Actual purchase price

The final agreed purchase price of the selected vehicle, based on the seller quotation and confirmed vehicle details.

ZEEX AUTO Service Fee

Progressive calculation

Covers vehicle sourcing, seller coordination, transaction support, vehicle verification assistance and export preparation coordination.

Bank Handling Fee

0.5% of vehicle price

A banking and payment-processing charge equal to 0.5% of the vehicle purchase price applies to each transaction.

Export Handling Fee

RMB 3,000 / vehicle

Covers export documentation preparation and coordination of the vehicle export procedures in China.

China Domestic Logistics

Average RMB 3,000

ZEEX AUTO sources vehicles throughout China. Transportation from the vehicle’s location to Guangzhou is charged at actual cost. The average reference cost is approximately RMB 3,000 per vehicle.

Vehicles Located in Guangzhou

No domestic logistics fee

If the vehicle is already located within Guangzhou and no intercity transportation is required, the domestic logistics charge will be RMB 0.

Long-term partner pricing: approved high-volume and strategic customers may receive preferential service fee rates. Any discount will be shown in the customer’s written quotation or cooperation agreement.

FCA Cost Calculator

Estimate your total cost to Nansha Port

Enter the vehicle price and location information to calculate the estimated FCA Guangzhou Nansha Port amount.

RMB
Vehicle location
RMB
RMB 3,000 is an average reference only. The final amount is based on the vehicle’s actual location and transport cost.
Vehicle purchase price RMB 200,000
ZEEX service fee RMB 18,000
Bank handling fee (0.5%) RMB 1,000
Export handling fee RMB 3,000
China domestic logistics RMB 3,000
Estimated FCA Guangzhou Nansha Port Cost RMB 225,000 This estimate uses the standard service fee schedule and does not include any separately approved partner discount.

Example: RMB 200,000 Vehicle Outside Guangzhou

Vehicle price RMB 200,000 + ZEEX service fee RMB 18,000 + bank handling fee RMB 1,000 + export handling fee RMB 3,000 + estimated domestic logistics RMB 3,000.

Estimated FCA Total RMB 225,000

Included in the FCA Cost

  • Vehicle purchase price
  • ZEEX AUTO vehicle purchase service fee
  • Bank handling fee at 0.5%
  • Export handling fee of RMB 3,000 per vehicle
  • China domestic logistics, when applicable
  • Delivery preparation for Guangzhou Nansha Port

Not Included

  • International ocean, rail or road freight
  • International transport or marine insurance
  • Destination port handling and storage charges
  • Import customs duties and local taxes
  • Customs-clearance charges in the destination country
  • Final delivery from the destination port to the buyer

Need an Exact FCA Quotation?

Send us the vehicle model, target price, current location and destination country. ZEEX AUTO will prepare a detailed quotation based on the actual vehicle and logistics requirements.

Request a Quotation

How ZEEX Works

A clear process from vehicle request to port delivery

ZEEX AUTO coordinates the main purchasing, preparation and export stages, giving international buyers one clear point of contact throughout the transaction.

01

Submit Your Vehicle Request

Tell us the vehicle model, specification, condition, budget, quantity and destination market you require.

Buyer Requirement
02

Vehicle Sourcing

Our team searches available inventory across China and communicates with suitable sellers based on your requirements.

Nationwide Search
03

Verification & Confirmation

Vehicle information, visible condition, seller details and available documentation are reviewed before purchase approval.

Risk Review
04

Quotation, Approval & Purchase

You receive a clear quotation showing the vehicle price, service fee and applicable FCA cost components before payment.

Transparent Pricing
05

Preparation & Documentation

The vehicle is cleaned, photographed, documented and prepared for export. Eligible minor fixes are completed when required.

ZEEX Preparation
06

Delivery to Nansha Port

The vehicle is transported to the agreed location at Guangzhou Nansha Port and prepared for the next international shipping stage.

FCA Delivery

One team coordinates every major stage

The exact process may vary according to vehicle type, seller location, export requirements, destination market and the services confirmed in your written quotation.

Request Source Verify Purchase Prepare Deliver
Are there any costs in addition to the vehicle price and ZEEX service fee?

Yes. The standard FCA Guangzhou Nansha Port cost normally consists of:

  • Vehicle purchase price
  • ZEEX AUTO service fee
  • Bank handling fee at 0.5%
  • Export handling fee of RMB 3,000 per vehicle
  • China domestic logistics, when applicable

The final amount will be confirmed in the written quotation before purchase.

How is the ZEEX AUTO service fee calculated?

The standard service fee uses a progressive pricing structure:

  • Up to RMB 100,000: fixed service fee of RMB 10,000
  • RMB 100,000–200,000: RMB 10,000 plus 8% of the amount exceeding RMB 100,000
  • RMB 200,000–500,000: RMB 18,000 plus 7% of the amount exceeding RMB 200,000
  • Above RMB 500,000: RMB 39,000 plus 6% of the amount exceeding RMB 500,000
Can long-term or high-volume customers receive a lower service fee?

Yes. Qualified long-term customers, vehicle dealers, fleet buyers and strategic import partners may receive preferential service fee rates.

Eligibility and pricing may depend on purchase volume, cooperation history, vehicle category, sourcing difficulty and the required service scope. Any preferential rate must be confirmed in writing.

What does the dedicated 1-on-1 partner service include?

For qualified strategic customers, ZEEX AUTO may recruit and assign a dedicated account coordinator who focuses on that customer’s vehicle sourcing and order requirements.

The coordinator may support vehicle searches, seller communication, approval tracking, documentation, reporting, logistics coordination and daily order follow-up. Staffing arrangements and service levels are confirmed separately.

How much does domestic transportation within China cost?

Because ZEEX AUTO sources vehicles nationwide, some vehicles must be transported from another Chinese city to Guangzhou.

Domestic logistics is charged according to the actual cost. The average reference amount is approximately RMB 3,000 per vehicle, but the final amount depends on distance, vehicle size, route and transportation requirements.

Is there a domestic logistics fee when the vehicle is already in Guangzhou?

No domestic logistics fee is charged when the vehicle is already located in Guangzhou and no intercity vehicle transportation is required.

Any exceptional local handling or special transportation requirement will be identified in the quotation before purchase.

What is included in the RMB 3,000 export handling fee?

The export handling fee covers standard export-document preparation and coordination of the vehicle export procedures in China.

Additional charges may apply when the transaction requires non-standard documents, special certification, exceptional storage, modification or destination-specific procedures. These will be disclosed separately.

What is included in the complimentary vehicle preparation services?

Eligible vehicles processed through ZEEX AUTO receive:

  • Deep interior and exterior cleaning
  • Necessary parking fee coverage
  • Necessary EV charging fee coverage
  • Approved minor repairs and small practical fixes
  • Professional photos and a walkaround video

Major mechanical repairs, accident repairs, bodywork, expensive replacement parts and extensive electrical repairs are not included as complimentary minor repairs.

What happens if ZEEX pays a seller but cannot obtain the vehicle?

When a seller transaction is formally managed by ZEEX AUTO, and the vehicle cannot be obtained because of confirmed seller fraud, false inventory or material misrepresentation, ZEEX will review the case and cover the verified eligible loss according to the applicable service agreement.

Payment records, seller communications and other supporting evidence may be required.

What happens if the vehicle is damaged during transportation or handling?

If accidental damage occurs during transportation or handling formally managed by ZEEX AUTO, we will document the damage and coordinate the appropriate repair, insurance claim or compensation process.

The resolution will depend on the verified damage, responsible party, transportation arrangement, insurance coverage and applicable service terms.

Are international shipping and destination-country charges included in the FCA price?

Unless specifically stated in your quotation, the FCA Guangzhou Nansha Port price does not include:

  • International freight
  • International transport or marine insurance
  • Destination port charges
  • Import customs duties
  • Local taxes and registration fees
  • Final delivery in the destination country
Is the online calculator the final payable quotation?

No. The online calculator provides an estimate based on the standard pricing rules.

The final payable amount is determined by the confirmed vehicle price, vehicle location, actual logistics cost, payment requirements, service scope and any approved long-term partner pricing. The written ZEEX quotation takes priority.

Important Commercial Information

Please review the final quotation and service agreement before authorizing any payment or vehicle purchase.

1

Written quotation: Vehicle availability, price and logistics costs may change before payment. Only the latest written quotation confirmed by ZEEX AUTO should be treated as valid.

2

FCA delivery point: The exact named place, delivery point, responsibilities and transfer arrangements will be stated in the applicable quotation and sales agreement.

3

Actual logistics cost: China domestic logistics is charged according to the actual vehicle location and transportation requirement. RMB 3,000 is an average reference, not a fixed nationwide price.

4

Protection eligibility: Seller fraud and vehicle damage protection applies only to eligible transactions and logistics formally arranged through ZEEX AUTO, subject to verification and the applicable agreement.

5

Partner pricing: Lower service fees and dedicated staffing are available only after commercial evaluation and written approval by ZEEX AUTO.

Start Your Vehicle Purchase

Source vehicles from China with clearer pricing and professional support

Send ZEEX AUTO your required model, specification, budget, quantity and destination country. Our team will review your requirements and prepare a suitable sourcing and FCA quotation.

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Final pricing is subject to vehicle availability and written confirmation.